Our Wilkes-Barre dental team treats Dental the way we'd want our own family treated — clear answers, fair pricing, and no pressure toward treatment you don't actually need.
Our Wilkes-Barre office was built around a simple idea — patients deserve a straight answer about what's wrong and what it costs to fix, before any drill comes out.
We built Smile Center Dentistry around one idea: dental care shouldn't feel like a sales pitch. Every affiliated office is licensed, insured, and evaluated on how clearly they communicate with patients, not just how many procedures they book in a given week.
Same-day slots are held open specifically for urgent cases, and our scheduling team triages by phone so you know before you arrive roughly what to expect and how long the visit is likely to take.
We look for dentists who explain things the way you'd want a mechanic to explain your car: plainly, with the actual reasoning, not just a recommendation to trust.
Patient feedback isn't just collected and filed away here; it's the main thing that determines whether an office stays in our network long-term.
These are the complaints we hear most often on the phone, in roughly the order patients notice them, and none of them are things to just wait out.
Any two or more of these together generally mean the problem is past the point of waiting it out — call and let us tell you how urgent it actually is.
These are the six categories of Dental we handle most, and every affiliated office offers all of them under the same pricing standard.
Preventive visits built around gum-pocket measurements, plaque removal, and a straightforward look at what's changed since your last visit. A hygienist handles the cleaning and polishing, and the dentist reviews any spots worth watching before you leave. Most patients need nothing more than the standard cleaning, but we adjust the plan on the spot when something looks off.
Urgent visits prioritized by symptom severity, not by who called first, because a swollen jaw can't wait behind a routine cleaning. Our front desk asks a few quick questions on the phone so the dentist already knows what to expect when you sit down. If it's after hours, the answering line will walk you through what to do until you can be seen.
Composite fillings, ceramic crowns, and bridgework designed to hold up to years of normal chewing. Material choice depends on which tooth is involved and how much bite force it handles day to day. Most crowns and bridges are placed over two visits, with a temporary in place while the permanent piece is made.
Whitening, bonding, and veneers for patients who want a cleaner smile without a full mouth reconstruction. Most cosmetic cases start with a conversation about what's actually bothering you, not a sales pitch for the most expensive option. In-office whitening typically shows results in a single visit; take-home trays take a couple of weeks.
Root canal therapy performed with modern rotary instruments and local anesthesia, usually completed in one or two visits. Most patients are surprised how manageable the procedure is compared to the reputation it has. Local anesthesia keeps the procedure comfortable, and most people describe the recovery as mild soreness for a day or two.
Family scheduling so parents and kids can often be seen back-to-back in one trip, instead of two separate visits. We keep pediatric appointments brief and positive so the next visit is less of a fight. Parents are welcome to stay in the room for the entire visit.
Here's exactly what happens between calling us and walking out with the problem fixed.
A quick phone call gets you either a same-week appointment or, for real emergencies, a same-day slot.
No vague windows — you get an actual time, and the office runs close to on schedule.
X-rays and a hands-on exam come first, then a clear explanation of what's wrong and what it costs to fix.
Most procedures are completed the same visit; anything requiring a follow-up gets scheduled before you leave the office.
Patients rarely bring up fancy equipment — they mention these four things instead.
Every dentist in our network carries active state licensure and full malpractice coverage, verified before they ever see a patient.
Local offices hold a small block of same-day appointments specifically for walk-in emergencies rather than filling every slot with routine work.
No surprise line items after the fact — the price we quote on the phone is the price on the invoice.
Follow-up visits for adjustment are built into the price of major restorative work, not billed as an extra.
If a filling, crown, or bridge we place doesn't fit or feel right, we'll adjust or redo it at no additional cost within the stated warranty window — no arguing about it and no extra invoice.
This isn't a marketing line — ask any affiliated office for their specific warranty terms in writing before treatment starts.
Ask specifically how long the warranty runs for your procedure; it's a fair question and any office worth trusting will answer it plainly.
Our Wilkes-Barre office keeps a live schedule, so same-week and occasionally same-day slots show up as cancellations come in. If you're right on the edge of our coverage area, call anyway — we can usually still fit you in or point you to the next-closest office.
We publish these as-is, good or bad, because that's the only kind of review worth reading.
“The front desk actually called me back within the hour about a cracked molar, and I was in the chair by three o'clock the same afternoon — no waiting until next week.”
“Our daughter's first cleaning went so much better than I expected. The hygienist talked her through every step and never once rushed her.”
“I got a real price before any work started, and the final bill matched it exactly. That almost never happens with dental offices in my experience.”
“The root canal I'd been dreading for weeks turned out to be one appointment and barely any discomfort afterward. Wish I'd called sooner.”
“They fit me in same-day when a crown fell out on a Friday afternoon, which genuinely saved my entire weekend and a work presentation on Monday.”
“Switched here after years with a chain office, and the difference in how they explain treatment plans is night and day — nobody's rushing me into anything.”
Turnaround depends on the office, but true emergencies are almost always worked in within hours, not days.
Yes — you get a written estimate before anything happens, and that number doesn't move without your approval.
Anything involving swelling, trauma, or pain that's kept you up at night should be treated as urgent; call and our team will tell you how quickly to come in.
Bring your insurance card to your first visit and the front desk will handle the rest.
We offer transparent self-pay pricing and can discuss payment plans for larger treatment plans.
First-time patient visits run a little longer since we're also reviewing your full dental history.
Call as early in the day as possible — same-day slots fill up, but we'll always try to find you something.
Yes, our family dentistry offices see patients of all ages, including first visits for toddlers.
An exam and X-ray will show whether decay has reached the tooth's nerve; only then does root canal treatment become necessary instead of a filling.
Never scrub the root surface, and don't let the tooth dry out while you're on your way in.
Every dentist in our network holds active state licensure and full malpractice coverage, verified before joining.
Financing options are available at most offices for larger treatment plans like crowns, bridges, or multiple extractions.
Just call our scheduling line with your new address and we'll match you with the nearest affiliated office.
Same-week appointments are open now, and true emergencies are worked in same-day whenever possible.
Call +1-866-227-2801
